Customer Success Story Writing

No nonsense writing that brings visibility, credibility, and validation to your business

Businesses small and large need to demonstrate true value and proven results of its products or services.

How?

By partnering with an expert case study writer to develop engaging stories about your customers.

Wielding seven years' experience, Lindsey specializes in crafting detailed, compelling customer success stories that resonate with business decision makers across a variety of industries.

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Lindsey Writes Copy

Lindsey Horton

Lindsey has honed her professional writing craft over seven years helping companies small and large drive value by capturing customer evidence stories that engage readers.

About Lindsey >

Trusted by

  • "Lindsey has a unique talent to create excellent stories with a distinct ability to capture one’s voice, vision, and ideas and translates them into compelling writing that magnificently communicates the desired message or vision. As a true master of her craft, she influences the world with her written efforts, makes the interviewing process enjoyable, and genuinely cares about her work and the people it connects her with. As a person, writer, and editor Lindsey is a rare gem that I highly recommend."

    Aaron Barnes, CEO, BRM Institute

  • "I had the pleasure of working with Lindsey when she was a case study writer for a key client who is a global cloud solutions provider. She quickly became a valued expert and was consistently called out as being one of the best storytellers by program management, the editorial director, and the clients themselves. She frequently led the program for both number of stories delivered, and client accolades received. Lindsey is recognized as a trusted partner to her clients. In fact, she formed such strong relationships with stakeholders that it led to two new sales opportunities in a single quarter. She consistently performed above and beyond expectations of her role by demonstrating excellence in team leadership, client management, and business development. Lindsey is so much more than a copywriter and any organization will be lucky to have her."

    Marli Larimer, Associate Director, Content Serivces, Concentrix Catalyst

  • "Lindsey is just the best, and not only in producing her own top-notch work but also in helping others and staying in my ear about needed improvements to operations. No story is too much for her to handle and sheʼs always agreeable to taking on projects. Sheʼs a great all-around writer with a strong sense of what it takes to create a standout story. Lindsey is versatile, dependable, accountable, dedicated, and I would be happy to have her on any project Iʼm leading."

    Jerry Faull, Editorial Lead, Concentrix Catalyst

Customer Success Story Samples

  • Microsoft Circular Centers

    The Microsoft Circular Centers program launched its first location at the Amsterdam datacenter campus as part of Microsoft's zero-waste sustainability efforts. To successfully prove the concept's viability, Circular Centers needed a robust and flexible supply chain management platform to support an optimized warehouse routing and management system to process decommissioned servers from Microsoft datacenters.

    Read the full story

  • VITAS Healthcare

    VITAS Healthcare is a leading provider of hospice care in the United States, with operations in 14 states and the District of Columbia. Interdisciplinary teams—approximately 12,000 clinical and non-clinical professionals—work together to provide end-of-life care to more than 19,000 patients and their families every day. Using Microsoft Power Platform and Microsoft Teams, VITAS created a centralized digital patient care coordination platform to replace disparate paper-based workflows and improve patient care delivery.

    Read the full story

  • EY

    Professional services organization EY works with more than 200,000 clients in 150 countries, from startups to multinationals across many sectors, helping them meet their most pressing obligations—one of them being tax. EY’s Intelligent Tax Function Framework combines Microsoft Azure, Power Platform, and Microsoft 365 technologies to help enable some of the fastest data-processing speeds in the tax industry. By creating a single source of truth, what previously took tax professionals months to achieve now takes just hours.

    Read the full story

More Writing Samples