Customer Success Story Samples
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Microsoft Circular Centers
The Microsoft Circular Centers program launched its first location at the Amsterdam datacenter campus as part of Microsoft's zero-waste sustainability efforts. To successfully prove the concept's viability, Circular Centers needed a robust and flexible supply chain management platform to support an optimized warehouse routing and management system to process decommissioned servers from Microsoft datacenters.
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VITAS Healthcare
VITAS Healthcare is a leading provider of hospice care in the United States, with operations in 14 states and the District of Columbia. Interdisciplinary teams—approximately 12,000 clinical and non-clinical professionals—work together to provide end-of-life care to more than 19,000 patients and their families every day. Using Microsoft Power Platform and Microsoft Teams, VITAS created a centralized digital patient care coordination platform to replace disparate paper-based workflows and improve patient care delivery.
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EY
Professional services organization EY works with more than 200,000 clients in 150 countries, from startups to multinationals across many sectors, helping them meet their most pressing obligations—one of them being tax. EY’s Intelligent Tax Function Framework combines Microsoft Azure, Power Platform, and Microsoft 365 technologies to help enable some of the fastest data-processing speeds in the tax industry. By creating a single source of truth, what previously took tax professionals months to achieve now takes just hours.
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Walmart
As the world’s leading retailer—supporting approximately 10,500 stores and clubs and 2.3 million associates worldwide — it’s no surprise Walmart has a vast amount of data to process. With trillions of transactions come challenges around data centralization, preparation, and consumption. The Walmart finance organization has chosen to standardize on Microsoft Power BI to create an agile, scalable, and cost-effective reporting and analytics solution.
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EY
The EY organization works with more than 200,000 clients in 150 countries, from startups to multinationals across all sectors, helping them address their most pressing challenges. The company used Microsoft Power Platform to automate the high-frequency, semi-manual General Ledger posting process used internally by the EY Global Finance team that integrates with its SAP ERP system. The solution is currently being deployed globally. By enabling entry at source for this finance process, EY teams can reduce lead times by 95 percent, compared with the legacy process in which the creation of the source data and the input were separate.
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MPS Monitor
MPS Monitor is a worldwide leader in the development of software for Managed Print Services and it provides complete SaaS cloud platform for remotely monitoring and managing printers. Thousands of dealers in more than 60 countries use MPS Monitor to manage a fleet of more than 1,000,000 printing devices. MPS Monitor leveraged Microsoft Power BI and Azure to deliver a comprehensive and easy-to-use data analytics environment and provide visual and interactive access to data for customers. This enabled users to get control and have clarity on critical business factors and metrics that affect costs, operational efficiency, and service performances.
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Cumbria Constabulary
Cumbria Constabulary is tasked with policing the county of Cumbria in North West England. Working in partnership with Microsoft and Tisski, a Microsoft Partner, Cumbria launched their Combined Operational Policing System (COPS) suite of applications using Power Apps to more than 2,500 frontline officers and support staff.
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Equinor
Equinor is an international energy company with more than 21,000 employees and present in 30 countries worldwide. To optimize existing complex business processes in support of its transition to a broad energy company, it established a Microsoft Power Platform Center for Enablement to nurture greater innovation through low-code development.
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Cerner
Cerner is a global healthcare technology company that helps healthcare providers support more than 80 million patient visits per year. To help make more accurate strategic recommendations for its clients, the company expanded its usage of Microsoft Power BI to convert 40 terabytes of data into actionable knowledge for approximately 26,000 Cerner associates. Now, the time spent gaining valuable insight has been reduced from weeks to seconds.
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Bayer
Bayer is one of the world’s largest life science organizations—crop science, pharmaceuticals, and consumer health—and is present in 87 countries and employs 103,824 people. When its CFO needed a one-stop shop for information and data, finance citizen developers created an entire solution from start to finish. Now, with Microsoft Power BI and Zebra BI custom visuals for beautiful and well-designed reports, the CFO and other finance employees need only look in a single location to answer all their questions and gain the necessary insights.
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DP World
DP World, the leading provider of worldwide, smart, end-to-end supply chain and logistics, delivers its services through an interconnected global network of 181 business units in 64 countries across six continents, with a significant presence in both high-growth and mature markets.
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Choice Aviation Services
Choice Aviation Services is a US-based international airline cargo company that offers a full range of logistics services, including ramp and warehouse handling, import/export processing, and screening services. The company leveraged Microsoft Power Apps and Power Automate to automate outdated business operations, and used Power BI for real-time business intelligence data reporting. The result is a one-of-kind logistics system that is setting new standards of efficiency for the industry.
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INTEGRIS Health
INTEGRIS Health is Oklahoma’s largest hospital system, with nine hospitals, more than 100 ambulatory clinics, and nearly 10,000 employees. To improve existing healthcare processes and transform individual patient care delivery across the state, the company leveraged Microsoft Azure and Power BI to connect disparate data and deliver insights to healthcare providers and employees. Democratized data connected to strategic organizational measures empowered caregivers to not only make tactical improvements to patient care delivery, but to drive actionable change that saves lives.
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Video AI OS Enables Large Scale Adoption of AI Apps
It’s a brave new world for video AI application development and consumption. The variety of video AI use cases is exploding, with the global computer vision market valued at $11.22 billion. And it’s expected only to continue to grow at a compound annual rate of 7.0% over the next couple of years.
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SMUD
1.5 million people rely on SMUD to deliver their energy solutions reliably and cost-effectively. Organizational silos between IT and other business units prevented IT from effectively meeting unprioritized technology demand and delivering solutions in the changing utility industry.
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Honda
Honda Manufacturing of Alabama (HMA) employs 6,000 associates and contractors. Large teams moving at a fast pace created less than optimal communication inside and outside of the technology department. This subpar communication created barriers of distrust and lack of understanding of how to engage the technology department. This ultimately made it difficult for other departments to navigate technology’s processes and procedures.