Customer Success Story Writing Services

Use case. Customer evidence. Case study. Customer success.

They go by many names, but ultimately mean the same thing. Lindsey has helped businesses from small startups to leading global enterprises validate their products and services by developing these highly valuable content assets.

As a writer, Lindsey’s focus is to uphold journalistic integrity to represent the facts of the customer use case agreed upon by all stakeholders and elevate it with engaging narrative storytelling.

What does the process look like?

The process involves a discovery session to understand your business and goals when it comes to producing and publishing customer evidence stories. Then for each case study, Lindsey will conduct interviews with you and your customer to gather relevant details for the story, write a draft, and manage the review/approval process between all necessary parties involved.

All while maintaining transparent communication with you throughout the entire process.

  • "Lindsey has a unique talent to create excellent stories with a distinct ability to capture one’s voice, vision, and ideas and translates them into compelling writing that magnificently communicates the desired message or vision. As a true master of her craft, she influences the world with her written efforts, makes the interviewing process enjoyable, and genuinely cares about her work and the people it connects her with. As a person, writer, and editor Lindsey is a rare gem that I highly recommend."

    Aaron Barnes, CEO, BRM Institute

  • "I had the pleasure of working with Lindsey when she was a case study writer for a key client who is a global cloud solutions provider. She quickly became a valued expert and was consistently called out as being one of the best storytellers by program management, the editorial director, and the clients themselves. She frequently led the program for both number of stories delivered, and client accolades received. Lindsey is recognized as a trusted partner to her clients. In fact, she formed such strong relationships with stakeholders that it led to two new sales opportunities in a single quarter. She consistently performed above and beyond expectations of her role by demonstrating excellence in team leadership, client management, and business development. Lindsey is so much more than a copywriter and any organization will be lucky to have her."

    Marli Larimer, Associate Director, Content Serivces, Concentrix Catalyst

  • "Lindsey is just the best, and not only in producing her own top-notch work but also in helping others and staying in my ear about needed improvements to operations. No story is too much for her to handle and sheʼs always agreeable to taking on projects. Sheʼs a great all-around writer with a strong sense of what it takes to create a standout story. Lindsey is versatile, dependable, accountable, dedicated, and I would be happy to have her on any project Iʼm leading."

    Jerry Faull, Editorial Lead, Concentrix Catalyst

Let’s work together